Flairmet Wrought Iron Products for All

Flairmet: Terms and Conditions of Sale

We would like to draw your attention to the terms and conditions associated with access to and use of this website.  Your use of and purchase of products and services from this site is governed by these terms and conditions.  We recommend that you also read our privacy and security policies.

 

The following index can be used to find particular terms more easily but the terms and conditions should be read in full.

 

GENERAL CONDITIONS OF SALE.. 1

1.     Contacting us. 3

a)     How to contact us by e-mail or telephone. 3

b)     How to contact us by letter 3

2.     General 3

a)     How to interpret this contract 4

b)     These terms and conditions are important 4

c)     When is an order accepted?. 4

3.     Consumers’ right to cancel 4

a)     If you are a consumer you may have a right to cancel 4

b)     Exceptions to the right to cancel 4

4.     Delivery. 5

a)     When will the order be delivered?. 5

b)     What carriage charges are payable?. 5

c)     Is installation available?. 5

d)     What if you want to delay delivery?. 5

e)     What if the products are lost or damaged in transit?. 6

f)      Delivery dates are estimates unless agreed as fixed. 6

5.     Specifications. 6

a)     Update of specifications. 6

b)     We use quality steel not wrought iron. 7

c)     What finishes are used?. 7

d)     Appearance and colours may look different than they really do. 7

6.     Prices. 7

a)     Quoted prices include packaging but not delivery. 7

b)     Your obligations where we are designing and making a product to order 7

c)     Your obligations where we are providing installation services. 8

d)     Value added tax will be added where applicable. 8

e)     Local sales taxes and import duties may apply. 8

7.     Payment terms. 8

a)     When are you due to pay?. 8

b)     What happens if payment is late?. 9

8.     Guarantee. 9

a)     Our products come with a 12 months’ guarantee. 9

b)     Guarantee does not apply to work carried out by others. 9

c)     Your statutory rights are protected. 9

9.     Risk and title. 9

a)     When do you have responsibility for the goods?. 9

b)     When will the goods be yours?. 10

10.       Installation. 10

a)     Your obligations where we are providing installation services. 10

b)     Ensure that there is a safe supply of electricity. 10

c)     Take care if you install the products yourself 10

d)     Use strong fixings and fixing points. 11

11.       Liabilities. 11

a)     Restrictions on liability. 11

b)     Your statutory rights are not affected. 11

12.       Confidentiality and copyrights. 11

a)     Information we supply is our property. 11

b)     Our property is our property. 12

c)     We are allowed to use information which you supply. 12

d)     What happens if we use information you’ve supplied but belongs to others?. 12

13.       Sub-contractors. 12

a)     We can employ subcontractors. 12

14.       Force majeure. 12

a)     What happens if something unforeseen happens?. 12

15.       Privacy and security. 12

a)     We will hold your information private. 13

b)     Why do we collect information from you?. 13

c)     We won’t pester you. 13

d)     What information do we collect about you?. 13

e)     Security of credit and debit card information. 13

f)      You can check what information we hold about you. 13

g)     We hold information securely. 14

h)     We may use “cookies” on our site. 14