We've included a few testimonials from happy customers below. Names and full addresses are withheld, to protect personal data. All comments were unsolicited but nevertheless welcome as a reward for our endeavours to provide rapid and effective customer service.
Testimonials are divided by products category, click on the links below to go straight to a category, or scroll down to see the comments:
If you are a happy customer and would allow us to include your comments here please e-mail us at: Flairmet@weathervane.uk.com.
Wrought Iron Gates & Railings |
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"I would like to take this opportunity and write to say how delighted both myself and my neighbour are with the gates that you have supplied and fitted for both our houses. It is indeed very rare these days to come across both first class service from every member of a team AND for products priced competitively. We were as you know, running with very tight planning regulation deadlines and your team pulled all of the stops out from manufacture to fitting to make sure we were well within the deadline. The fitter worked through the pouring rain, cleared up all traces of building work and kept us informed every step of the way. The finished product looks fantastic and is very much in keeping with the properties. I would be happy to reference you company should any future customers ask you or indeed any other neighbours enquire!" GC, London, December 2003 |
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"Would just like to let you know how pleased we were with our railings. They look very very nice and we have had loads of compliments. I was particularly happy with the service received from yourselves and associated staff. Everyone kept in contact even with the difficult circumstances we put you under. I cannot begin to say how pleased we were with the fitter Dave Harmon that you supplied. He went beyond the call of duty and really put himself out for us. Instead of just measuring and fitting, he really designed and consulted with us on what would look best. A real perfectionist ! Merry Christmas to everyone there, hopefully I can put recommendations your way, I certainly would not hesitate to do so." DS, Surrey, December 2003 |
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"We had our security grille delivered this morning. We would like to say that we were very pleased indeed with your interpretation of our crude design. The dimensions that we gave you are spot on, and you followed the artwork very impressively at a reasonable cost. This is an item that we will cherish for life, and we will take it with us wherever we may go. We thank you for a wonderful piece of work." Mr & Mrs JB, Middlesex, October 2003 |
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"This has now arrived and I want to say how pleased I am with the gate which is very nicely made and packed very securely. But I will wait for slightly less bitter weather before I fit it! What I did not tell you before is that I used to work in zinc, and your general galvaniser probably takes its zinc from the Avonmouth factory where I worked some years ago. Now I am a consultant to the industry. So this is partly why my gate had to be galvanised! although the fact is that galvanising is very cost effective when comparing life to extra cost. Zinc is a boring metal that does its job beautifully as an unsung hero. You are one of the only gate makers that offers a galvanised finish as a standard option, and in my opinion you are wise, and the public needs to be educated not to go for the cheapest price regardless of life. Anyone who buys ironwork for outdoors and does not pay the small extra cost for galvanising, is making a poor long-term decision." WH, Somerset, December 2002 |
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"From start to finish Flairmet provided us with an excellent service. As part of a 2 story extension it was decided that we would have French doors in a new master bedroom. This presented a problem with what to do about standing at them What we ended up with is an original work of art that adds both character and uniqueness. Having found Flairmet on the Web we were invited to go to their workshops to discuss design. We had very little idea of what we wanted when we arrived. However, Jamie and Steve were very welcoming to the extent that they gave over their whole morning to the design of the Balustrading even returning from another job to ensure that we were able to get something that was a credit to Flairmet, very effective visually and totally practical. Even the children were entertained being allowed to chalk on the floor, something they could never do at home!! Once the Balustrading was completed there was no delay in the fitting of it such that we could occupy the new bedroom. We would have no hesitation in recommending Flairmet to anyone that wanted something unique designed and made to individual specifications." M G-F, West Midlands, December 2002 |
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"With reference to the above order number, I received the gate on Saturday. It is perfect, already a lady who lives opposite me has commented on how lovely it looks. I would like to thank all staff I have dealt with for there professional, helpful and very efficient service. I will be recommending you to all of my friends. I'm glad there are still companies left who provide the sort of service and excellent workmanship you do. Kind regards" MC, Buckinghamshire, September 2002 |
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"Gates received today. Great job, now my turn to do a bit of work It has been a pleasure dealing with you and if I know of anyone in Orkney who requires gates I will gladly point them to your website. Thanks," MJ, Orkney, September 2002 |
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"Thanks for the gate for [address], its perfect! yours sincerely" SC, Cambridge, August 2002 |
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"Dear all... many thanks for a job well done..we are very pleased with the finished product and the speed and efficient way the railings were erected... it is the first time I have ordered anything from a website .... I tried all my local people around Hertfordshire and they were all to expensive or unavailable for months... Again Well done..." PS, Berkhamsted, Herts. |
Wrought Iron Weathervanes |
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"Received safely some time ago and I've just put it up! EXCELLENT !!!!! VERY pleased with the custom design (prancing horse & cat) and with the overall workmanship, concept, assembly. Many thanks - its for a birthday present and the lady will be extremely pleased I think." MB, Dumfries & Galloway, Scotland, November 2003 |
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"Thank you so much, again, for the wonderful way in which you handled the production and delivery of my husband's surprise weathervane. It arrived three days before Xmas! I never expected it to arrive by Xmas at all when I ordered it. Anyway, D said it was the best gift he had ever received. It looks wonderful and is going on the roof today (the rains finally stopped). I'm sure when all our car racing buddies see it, they are going to want the same of their car. I'll be sure to direct the business to you. Have a wonderful new year." CS, California USA, December 2003 |
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"I have just installed the weathervane you produced for us and we're delighted with the results! Many thanks!" GV, Fife, August 2002 |
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"Just to thank you for helping me with the order and to let you know we like the vane. We are excitied that we have something different! It looks great. Thanks again!" WE, June 2002 |
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"We received the weather vane last Thursday. Thank you for your efforts, it looks very good and we hope to have it in place soon. Regards," JK, Bermuda, May 2002 |
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" The weathervane arrived safely yesterday. I've never seen such a big box ! I love the swallow design, and am sure my Mum will too. Thanks very much for getting it to me so quickly." R, February 2002 |
Wrought Iron Furniture |
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"We couldn't beleive that having ordered the Majestic Rose Arch last Thursday at 10.30 am it was delivered the following day at 10.30 am!! To say that we are delighted with the quality of the product is an understatement, it is superb, and was easy to assemble and erect. We would not hesitate to recommend your company, and have already done so." R and J S, West Yorkshire, April 2003 |
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".... this note is to say thank you very much for the lovely Bicycle Wine Rack it is absolutely brilliant. I am more than pleased with the end result it looks a lot better than the picture I originally sent you. Thank you once again for all your assistance and workmanship that went in to producing this item for me. Kind Regards" MH, London, August 2002 |
Wrought Iron Garden Products |
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"Hi, Just to say thanks for my order of 2 troughs and a christmas tree holder, which arrived within a day of placing the order. I'm delighted with both the products and the service." JE, Oxfordshire, December 2003 |
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"The baskets arrived and they are wonderful and will be the envy of all our gardening friends. I know when one of our old friends see these baskets they may soon order." DE, USA, April 2002 |
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"Thank you so very much for all the time it takes to figure out these designs and prices that customers ask for. It is wonderful to work with you and to be able to offer my customers this design to order service. Will email my customer and let you know. Thanks," M, England, March 2002 |
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"Hi, Jamie-- I love the cauldrons, and they look great, even with the scrawny winter flowers available now." LA, USA, February 2002 |
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"Thank you so much for express mailing the tree stand. It's fabulous! I got it on Monday night. We're going to get a tree for it tomorrow. Thank you again! Best wishes," MF, Colorado, USA, December 2001 |
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"Thank you very much for getting the order out on a timely basis. It has been a pleasure dealing with you and I wish you continued success. Thanks" RS, USA, March 2002 |
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"Jamie, I just wanted to let you know that my order arrived yesterday just as you had predicted. I installed the 5 troughs on the balcony rail and they fit very nicely. With the modified brackets, all are sitting straight and horizontal, and I'm very pleased with the results. Thank you for time and effort on my order. I'll be sure to mention where I purchased them when my neighbors inquire. Thanks again," EF, USA, April 2002 |
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"Hello Jamie--Thank you for the good wishes on the fourth. Everything arrived on time and has been planted and hung. They look marvelous. Thanks again for all your patience and help. Everyone is very pleased. Best Regards," LA, New Jersey, USA, July 2002 |
Copyright © 2002 Flairmet Ltd.
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Flairmet's shops |
Wrought iron shop | Furniture Shop | Weathervane shop | Gates & railings shop | Rose arches shop |
All designs are Copyright © Flairmet 1986 to 2004
Flairmet@weathervane.uk.com; Tel +44 (0)1785 282301; Fax +44 (0)1785 282626
Flairmet Ltd, 10-12 Ladfordfields Industrial Park, Seighford, Stafford, ST18 9QE, England, UK